Introduction

Welcome to Ralcon Supply! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following personal information:

Name

Email address

We may also collect information on how our website is accessed and used. This data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Send you order confirmations and updates

• Respond to your customer service requests

• Send you marketing communications (if you have opted-in)

• Improve our website and services

Third-Party Services

We use third-party services to help us operate our website and provide our services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Lemonsqueezy

We use Lemonsqueezy for checkout and payment processing. Your payment information is securely transmitted and processed by Lemonsqueezy. For more information on how Lemonsqueezy handles your data, please review their privacy policy.

MailerLite

We use MailerLite to manage our email marketing campaigns and send you updates and promotional materials. Your email address and any other necessary contact information will be stored by MailerLite. For more information on how MailerLite handles your data, please review their privacy policy.

Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at help@ralcon.com.